Support
Frequently Asked Questions
Answers about our courses, how the quote and booking process works, accreditation, pricing and payment.
Booking & Quotes
How do I book a training course?
We book directly with you. Tell us what you need on our Request a Quote page (course, group size, venue and preferred month) and we get back to you with a custom quote, available dates and payment terms.
You can also email us at info@oesgroup.com.
How does the booking process work?
There are three simple steps:
- You send us a quote request.
- We reply with pricing, available dates and payment terms to suit your organisation.
- You approve the quote and we schedule the training at your venue or training centre.
Can I book for a group or team?
Yes. All of our training is delivered for groups, typically starting at 5 to 10 delegates per session. Send us a quote request with your numbers and we will tailor a session for your team.
Can I choose my own dates and location?
Yes. We deliver on-site at your training centre, a hotel or conference venue, or another suitable space, and we work around your preferred dates. Just tell us when and where on your quote request.
What is your cancellation policy?
Cancellation terms are confirmed in writing with your quote. As a guide, sessions cancelled well in advance can usually be rescheduled at no extra charge. Please refer to our Terms and Conditions for full details.
Training & Courses
What training courses do you offer?
We specialise in drilling rig equipment inspection, with two accredited courses:
- Drilling Rig Equipment Inspection
- Offshore Drilling Rig Inspection
Courses include equipment defect identification and industry compliance standards.
Where does the training take place?
Training is delivered on-site — our instructors travel to you anywhere in the world. Suitable venues include:
- Your offices
- A training centre
- A hotel conference room
- Any other suitable space
Course materials, learning aids and our proprietary photo libraries are included.
How long are the courses?
Most courses run from 1 to 5 days depending on the programme. Full details including duration and content are listed on each course page and confirmed in your quote.
How many people can attend?
Sessions are designed for groups, typically starting at 5 to 10 delegates. We will confirm the ideal cohort size for your chosen course when we quote.
Do I need any prerequisites?
Prerequisites vary by course. Some require prior experience or existing qualifications. Check the course page or ask us when you request a quote and we will advise.
Certifications & Accreditations
What certification will delegates receive?
On successful completion, each delegate receives an industry-recognised certificate for the course they attend.
Are your courses accredited?
Yes. Our training is fully accredited and we hold ISO 9001 accreditation, so our courses meet the highest industry standards.
How long is certification valid?
Validity varies by course and awarding body, typically 3 to 5 years, after which a refresher or re-assessment is recommended. We offer refresher training for all of our programmes.
Pricing & Payment
How much do courses cost?
Our inspection courses are priced at $2,000 USD per person. Your final quote confirms the total based on your group size, chosen course and delivery location.
How do I pay?
Payment is by invoice on agreed terms. We accept:
- Bank transfer
- Purchase orders from corporate clients
Your quote sets out the payment terms and schedule.
Can I pay using a purchase order?
Yes. We work with purchase orders from corporate clients. Let us know during the quote process and we will raise an invoice against your PO.
Do you offer rates for larger groups?
Pricing is per person, and we are happy to discuss rates for larger cohorts and repeat bookings. Mention your numbers on your quote request and we will factor them into your quote.
Are prices inclusive of taxes?
Quoted prices are exclusive of any applicable local taxes unless stated otherwise. Any taxes are confirmed on your quote.
Still Have Questions?
Our team is happy to help. Request a quote for your team or get in touch and we will get back to you as soon as possible.